Solomon Water would like to inform valued customers that current electricity outages and frequent bursts along our water trunk mains have resulted in decreasing water levels at our Tasahe, Borderline and Panatina reservoirs. This in turn has resulted in frequent low pressure or no water issues to areas relying on this water sources.

"Trunk mains are our main water transporting network, delivering large volumes of water between the source and reservoirs. Any burst along this transmission will result in massive water losses” says Acting Chief Executive Officer Unni Kesavan. “Furthermore due to current electricity outages, a number of our bores at Kombito and Green Valley borefields are not producing to maximum capacity”.

“We regret the impact that these water supply disruptions have had on affected people and families, and we apologize for any inconvenience caused. We would like to assure Honiara residents we are actively working to restore normal water supply and will continue to prioritize the well-being of our customers. Our dedicated teams have been working around the clock to address the issue, and we appreciate the patience and understanding of the public during this time".

Solomon Water remains committed to its vision to provide “Safe water for a healthy nation” and continues to work towards improving our services to our customers.

For any urgent inquiries or further information, please contact our Customer Care team on phone 44700 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Media contact:

Ruth Ramoifuila, Communications and Corporate Support Coordinator

Phone: 44662  | Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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