Download PDF: Water and Wastewater Tariff (effective Friday 1 September 2023)
Download PDF: Water and Wastewater Tariff (effective Friday 1 September 2023)
Solomon Water would like to inform the public that starting Monday 8 May, there will be sectional road closures on the eastbound road along the Kukum Highway starting from the Ministry of Fisheries and Marine Resources to Panatina Plaza.
The road closures are necessary to allow Solomon Water contractors to conduct excavation works on its main sewer line along the main road for the Sewer Works - Fisheries to Telekom Roundabout Project.
The excavation works will take place over a period of six weeks.
The excavation is part of the project’s scope of works to install 2,000 meters of sewer pipes of HDPE and PVC pipes and 20 manholes.
Steps will be taken to ensure that employees and members of the public are not at risk of harm as a result of the works.
If you have any questions or concerns about the project, please do not hesitate to contact the Solomon Water Project Management Unit (PMU) on phone 44700.
We thank you in advance for your cooperation and patience while we conduct these works.
Thursday 27 April 2023
IMPORTANT CUSTOMER NOTICE
System Upgrade
To Our Valued Customers
Please be advised that we are going to be carrying out a system upgrade from Friday 28 April to Tuesday 2 May.
Please note that during this period our point of sale (POS) systems at the BJS and Panatina Plaza Cashier & Customer Centers will be down.
Our cashiers will be receipting all bills and fees received by hand during the systems upgrade period. We are therefore anticipating long and slow moving queues for customers at our outlets and we ask for your patience with our staff during this period.
We thank you for your patience and appreciate your understanding.
For more information please contact Customer Care Service.
Phone: 44700
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.solomonwater.com.sb
Facebook: www.facebook.com/SolomonWater
Solomon Water would like to inform our customers that due to heavy rainfall experienced at our Source, it is advisable to boil all water for food preparation and consumption.
This precautionary boil water notice is effective until further notice.
We apologise for the inconvenience and appreciate your understanding.
For more information, call us on phone: 23985 or email: This email address is being protected from spambots. You need JavaScript enabled to view it. or visit us on facebook: www.facebook.com/SolomonWater
Thursday 27 April 2023
UNPLANNED WATER DISRUPTION: Tulagi
Solomon Water would like to inform our valued customers that due to current power outage in Tulagi, Central Province customers in the area will experience low water pressure or no water.
Please note customers will experience low water pressure or no water until power comes back on.
BOIL WATER NOTICE: TULAGI
Customers still receiving water are advised to boil all water for drinking, food preparation, cooking and consumption. This boil water notice is effective until further notice.
We thank you for your patience and appreciate your understanding.
For more information please contact Customer Care Service.
Phone: 44700
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.solomonwater.com.sb
Facebook: www.facebook.com/SolomonWater
Solomon Water would like to inform our valued customers that due to work requirements we will be closing supply to the following areas on Friday 5 June from 9:00am – 12:00pm.
These areas will be affected with low pressure or no water:
White River Police Station, White River School and surrounding areas and Namoruka
Please make sure you store water in buckets and containers for use during the disruption period.
We apologise for the inconvenience and appreciate your understanding.
For more information, call us on phone: 23985 or email: This email address is being protected from spambots. You need JavaScript enabled to view it. or visit us on facebook: www.facebook.com/SolomonWater